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doc:veille:gestion_des_tickets
Différences
Ci-dessous, les différences entre deux révisions de la page.
| Prochaine révision | Révision précédente | ||
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doc:veille:gestion_des_tickets [2006/09/09 00:05] lehobey créée |
doc:veille:gestion_des_tickets [2008/08/22 22:14] (Version actuelle) lehobey |
||
|---|---|---|---|
| Ligne 1: | Ligne 1: | ||
| ====== Gestion des tickets ====== | ====== Gestion des tickets ====== | ||
| + | * [[Suivis d'anomalies]] | ||
| + | |||
| + | * http://ask.slashdot.org/askslashdot/07/07/29/1914203.shtml | ||
| + | |||
| + | * http://en.wikipedia.org/wiki/Incident_tracking_system | ||
| + | |||
| + | ===== Logiciels ===== | ||
| + | * http://sourceforge.net/projects/eticket/ | ||
| + | ==== OpenTicket ==== | ||
| + | * http://openticket.sourceforge.net/ | ||
| + | |||
| + | ==== OTRS ==== | ||
| * http://otrs.org/ | * http://otrs.org/ | ||
| - | * Debian : http://packages.qa.debian.org/o/otrs.html | + | * Debian : |
| + | * http://packages.qa.debian.org/o/otrs2.html | ||
| + | * http://packages.qa.debian.org/o/otrs.html | ||
| + | * http://en.wikipedia.org/wiki/OTRS | ||
| + | |||
| + | * Et courriel : http://ocaoimh.ie/2003/01/20/otrsemail-manageme/ | ||
| + | ==== phpSupport ==== | ||
| + | * http://phpsupport.jynx.net/ | ||
| + | |||
| + | ==== Request Tracker ==== | ||
| + | * http://en.wikipedia.org/wiki/Request_Tracker | ||
| + | * http://etbe.coker.com.au/2008/08/21/purging-rt-database/ | ||
| + | |||
| + | ===== Comparaisons ===== | ||
| + | * http://en.wikipedia.org/wiki/Comparison_of_ticket-tracking_systems | ||
doc/veille/gestion_des_tickets.1157753100.txt.gz · Dernière modification: 2006/10/06 16:13 (modification externe)
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